Customer Satisfaction
I’ve just come out of an 18 month contract on my mobile. This might be familar to some of you, and not so much to others. Essentially, you realise that the amazing deal you got 18 months ago is now absolutely awful. I was getting 200 minutes and 200 texts on O2 for the rip-off price of £25 per month. That was amazing in early 2007, but at the tail end of 2008 it looks [...]
The reality of operating systems
We covered why you shouldn’t use Vista and why you should use Linux, but is the switch really feasible for you? I’m convinced it is. There are alternatives available for almost everything you use, many of them superior, and Linux distros provide a better operating system in almost every way. But let’s be realistic about this: is it practical?
Perhaps not; that is, a full-scale switch overnight might not make sense. Perhaps you might need Microsoft [...]

